http://alsolorzano.com/blogs/tips__tricks/archive/2009/01/13/how-to-reset-the-password-of-a-citrix-access-gateway-2000-2010-models.aspxHow to reset the password of a Citrix Access Gateway (2000/2010 models) I was told by Citrix support that a password reset nor a password recovery were possible after a client had forgotten the password (and they were uncertain how up to date their lastenCommunityServer 2.1 SP2 (Build: 61129.2)http://alsolorzano.com/blogs/tips__tricks/archive/2009/01/13/how-to-reset-the-password-of-a-citrix-access-gateway-2000-2010-models.aspx#86Wed, 14 Oct 2009 09:54:48 GMT874c85c5-ab74-4438-adf6-89168a87918a:86timarenz<p>Hi Al,</p> <p>your article saved my life. I wanted to upgrade a CAG 4.2 to version 4.6. I did this several times before, just save the config via the admin tool, update the appliance and then restore the config.</p> <p>This time the root password contained some special characters, in this particular case a $, and after the restore of the config something went wrong with the password. I couldn't log on the the appliance neither with the default password nor the custom password. So I tried your article and it worked very well, even with version the 4.6 firmware of Access Gateway.</p> <p>Best regards,</p> <p>Tim</p> <p>timarenz.de</p> http://alsolorzano.com/blogs/tips__tricks/archive/2009/01/13/how-to-reset-the-password-of-a-citrix-access-gateway-2000-2010-models.aspx#89Thu, 04 Mar 2010 15:43:10 GMT874c85c5-ab74-4438-adf6-89168a87918a:89ineedmoney<p>hi Al</p> <p>I have come across the same situation after upgrading my Citirix access gateway, i followed your instructions but i have hit a brick wall, the password file doesnt seem to be there, i am pretty new to all of this so your help would be very much appreciated.</p>